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D/deaf People and People with Hearing Loss accessing health care in Liverpool

About this piece of work

In February 2018 NHS Liverpool CCG (LCCG) were made aware of a number of issues faced by D/deaf people in the city in getting the healthcare they needed. NHS Liverpool CCG invited D/deaf people and local healthcare organisations to a meeting on 2nd May 2018 to share their experiences.

The meeting was attended by 66 members of the public who are either D/deaf, or who directly support this community either personally or professionally as well as members of staff from the following NHS employers:

  • Clatterbridge Cancer Centre
  • Lancashire Care
  • Liverpool Clinical Commissioning Group
  • Liverpool Women's Hospital
  • Mersey Care
  • Royal Liverpool & Broadgreen Hospitals
  • Sefton Clinical Commissioning Group
  • The Walton Centre 

Progress so far

Following the meeting a number of recommendations have been made for improving access to health care for D/deaf people and people with hearing loss which can be found here:

Please click here for a playlist of BSL translation videos for the above report (link to YouTube).

What next?

We will now be working closely with our partner organisations to ensure these recommendations are met.

How to get involved

If you would like to share an experience or get involved please contact

EMAIL: involvement@liverpoolccg.nhs.uk TEL: 0151 295 8604 TXT: 07900 826 844

We will also be holding another meeting at the end of 2018 to review our progress so please let us know if you would like to be kept informed about that.

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