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How to get involved

NHS Liverpool Clinical Commissioning Group (CCG) is responsible for planning health services across the city, working with local hospitals and others who provide NHS care, as well as Liverpool City Council, charities, and voluntary groups.

It’s really important that we involve local people – from all walks of life, and across our many different communities – in our work. What you think, your experiences of healthcare, your ideas for what does and doesn’t work to keep people healthy, are massively important. We want to make sure the decisions we take are shaped by the people we serve.

Some ways to find out more:

  • You can register to receive updates about public engagement and consultation activities – and hear about details of any forthcoming events and focus groups – by filling in a few details here.
  • You can find out more about volunteering opportunities here.
  • If you're looking for information about public consultations and engagement activities which are now closed, you can find further details here.


How patient involvement influences our decision-making

In 2020 NHS Liverpool CCG introduced a dedicated engagement committee – the People and Community Voice Committee – which reports to the CCG’s Governing Body. The People and Community Voice Committee is chaired by our Lay Person for Patient and Public Involvement, Carol Rogers, and four CCG volunteers have been recruited to act as public advisors on the group. You can read the terms of reference for all our committees, including the People and Community Voice Committee, in our governance handbook, which is available here.

Our Patient Experience and Engagement Group has been established for a number of years. One of its roles is to provide feedback about our engagement plans before they are presented to the People and Community Voice Committee. The group includes representatives from the CCG itself, Healthwatch Liverpool and patient/public voices from the CCG’s volunteer programme.


Our plans

In summer 2020 the People and Community Voice Committee approved our communications and engagement delivery plan. A version of this document was first published in March 2020, but it was later revised to reflect the changes we have had to make due to the Covid-19 (Coronavirus) pandemic. You can read our delivery plan here.

Our five-year strategy for how the city’s health and care system will work together to improve the health and wellbeing of local people is called One Liverpool – you can read more about this here.


Getting in touch

Please get in touch by email, or by phone 0151 247 6406, or SMS 07920 206386, or visit our volunteer page to find out more about getting involved.

If you are from a Voluntary, Community or Social Enterprise Organisation and would like to work with us, please visit this page about our partnership programme.


Background information about the NHS

An introduction to the NHS

Understanding NHS terms and phrases