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Healthaction Practice Closures


What is changing?

NHS Liverpool Clinical Commissioning Group (CCG) has written to 10,600 patients to assign to a new GP practice, ahead of the closure of four practices in the city.

The four practices affected are:

  • Healthaction Breeze Hill, Rice Lane, L9
  • Healthaction Robson Street, Mere Lane Neighbourhood Health Centre, L5
  • Healthaction Stanley Road, Stanley Road, L5
  • Healthaction Childwall, Fiveways Health Centre, Childwall Road, L15.

Please note: All four Healthaction practices are located in the same buildings/health centres as other GP practices, but none of the other practices in these buildings are affected.


What happens next?

All patients registered with a Healthaction practice will receive a letter informing them about who their new GP practice will be, and when they should start using it.

Patients do not need to take any further action. All medical records will be securely transferred to their new practice.

However, people do also have the right to choose a different GP practice if they would prefer, and the letter tells them how to do this.


Where can I get further help and advice?

Anyone registered with a Healthaction practice who does not receive a letter by 6 July 2018, they should contact NHS Liverpool CCG on 0845 111 0692 (between 10am-12pm, or 2pm- 4pm, Monday to Friday).

To help support patients with this change, the CCG will also be hosting a series of patient drop-in sessions at the following times:

  • 10th July - 10:30-12:30pm at Breeze Hill Health Centre
  • 11th July - 9:30-12:30pm at Childwall Fiveways Health Centre
  • 16th July – 1.00-4.00pm at Mere Lane Health Centre
  • 18th July – 1.00-4.00pm at Stanley Road Health Centre

No appointment is needed – patients can just drop in.

Patients can also contact the CCG on: 0845 111 0692 (between 10am-12pm, or 2pm- 4pm, Monday to Friday) if they have any questions, or to share comments or concerns.

Any patients who need this information in another language or format can contact the CCG to request this by calling 0845 111 0692 or emailing:, or visit:


British Sign Language (BSL) - Q&A 

Key Documents

Below you can find a Questions and Answers (Q&A) document containing further information about this, as both standard English and easy read options.

English Q&A

Easy Read Q&A