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Volunteering Opportunities


What opportunities are there to volunteer?

We have a monthly meeting to involve people in reviewing our approach to engagement and helping us to improve and assess our engagement plans.

Often we want to get out and talk to as many people as we can, and our community engagement volunteers help us with this by sharing information and asking people for their views in GP or hospital waiting rooms or in local community centres.

But if something more desk-based would be of interest to you, we also need volunteers to review information such as patient information leaflets and resources to help us ensure that they are clear for everyone, and to help us assess bids put forward by people wanting to work with the CCG on certain contracts.

You can read a bit more about what all of these roles involve below. But whether you have 10 minutes spare or would like to work with us in more depth on a subject close to your heart – we want to hear from you.


Community Engagement Volunteers

Community Engagement Volunteers assist the Engagement Team with delivering a variety of community engagement activities, designed to get people talking about health services, thinking about what their experiences have been and what they want from local services.

As part of the volunteer programme and professional development, one of our Community Engagement Volunteers attended the  NHS England Event - 10 steps to  Even Better Public Engagement, the event explored drivers to participation, tools and approaches to meaningful engagement.

“I found the event fantastic, interactive, very informative and engaging. We worked in small groups to identify challenges/ difficulties and benefits for both participants, the public and engagement staff in relation to the engagement business, as well as develop solutions to the problems. We also developed an engagement plan, by applying the 10 steps. It was an eye opener for me, as LCCG are already using these steps which all came together for me, including the co-design which was one of the steps I’m involved in as part of the urgent care engagement. I am very grateful to LCCG for giving me this professional development opportunity, it helps with my volunteering work with them."

- Victoria Bentil (Liverpool CCG Volunteer)


Bowel Cancer Screening project

The Liverpool Bowel Screening project involves volunteers supporting GP practices to encourage increased uptake of bowel screening amongst Liverpool patients. The role involves making direct contact with suitable patients aged 60-74, who have not completed a bowel cancer screening test. Using a phone script provided, volunteers phone patients from the GP practice, to make sure that they are aware of the screening programme, and undestand the importance of completing the test, answer questions and offer reassurance about the process involved.

A couple of our volunteers from the Liverpool Bowel Screening Volunteer Project also recently attended the Together Against Bowel Cancer Conference in Preston. It was an great opportunity for volunteers to find out about similar initiatives from across the North West region, aimed at promoting and increasing the uptake of the National Bowel Cancer Screening Programme. 

It was very informative listening to speakers from other communities about how they are raising awareness about bowel screening. It was also very inspiring to hear how passionate everyone is and the initiatives taking place to increase awareness surrounding screening benefits.

– Naheed Tahir (Liverpool CCG Volunteer)


How can I find out more?

If you are interested in finding out more, come along to one of our CCG Volunteer Welcome Sessions.

These take place at the CCG building on Renshaw Street in the city centre. To find out more please contact: Sarb Heer on 0151 247 6406 or email


Role Descriptions

Community Engagement Volunteer

Health Information Reviewer Volunteer 

Community Bowel Screening Volunteer



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