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Information for NHS Trusts

Non-Emergency Patient Transport Service (PTS) Journey Requests:

Liverpool CCG has a contract with the North West Ambulance Service for the provision of Non-Emergency Patient Transport Service (PTS) for the transport of eligible patients between NHS treatment sites.

Trusts outside of the North West seeking the movement of patients who are registered (or if not registered normally resides) with a GP within Merseyside to and / or from an appointment, admission, discharge or repatriation transfer to a local Trust, should refer their PTS request to NWAS on 0800 0323 240 in the first instance.

If you experience any difficulties in making a non-emergency PTS booking please escalate in order to the following:

Sandra Phillpott, Contact Centre Manager (
Samantha Molloy, Bureau Manager (
Nathan Hearn, Contract Delivery Manager (