Liverpool Anticoagulation Service was recognised as an example of national best practice at the Anticoagulation Achievement Awards (AAA) on 10th October.
The team was presented the award at the House of Commons last week, winning in the category ‘Best On-Going Management of Thrombosis by a Community Based or Primary Care Service’.
The service is an innovative, community-based service commissioned by NHS Liverpool CCG and provided by the Royal Liverpool Hospital. It operates 37 clinics across 23 sites each week across the city, enabling patients to be seen within one mile of their GP surgery, or in their own homes.
The service has in excess of 83,000 patient contacts per year and operates an advice line for patients and healthcare professionals.
The team is jointly led clinically by a specialist nurse and pharmacist, assisted by an operations manager and comprises of nurse specialists, pharmacists, pharmacy technicians and admin.
“We are thrilled to be shortlisted for these awards,” said Lyndsey Stanley, Joint Clinical Lead of the Liverpool Anticoagulation Service.
"Our team provides a high quality, safe and convenient service for highly complex patients in the community. We have demonstrated improved clinical and patient outcomes through face to face engagement with patients."
The high standard of care given to patients under the service is reflected in 99.8% patient rating of the service as excellent or good.
“In the current service, patients have been moved out of the hospital into convenient community clinics and are given a convenient appointment time,” said Janet Davies, Joint Clinical Lead of the Liverpool Anticoagulation Service.
"Prior to the establishment of the service, patients often had a venous blood sample taken from their arm and were then dosed by telephone if they were unstable, or had to await their result and dose in the post.
"They are now are tested using point of care devices which provide an instant INR result from a small sample of blood from a finger prick. The clinician assesses the result, advises the patient of the correct dose of anticoagulant medication to take, provides them with appropriate advice and agrees their next appointment - all before they leave the clinic. And housebound patients receive a service of equal quality in their own homes too.”
Well done to all involved!